Effective Date: August 2026

Introduction

This Privacy Policy explains how Stour Valley Software Ltd (“we”, “our”, or “us”) collects, uses and protects your personal information when you visit this website or contact us regarding our consultancy services.

We are committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect the following information:

  • Your name
  • Company or organisation name
  • Email address
  • Telephone number
  • Any information you provide through our contact form or by email
  • Website usage information collected through cookies and analytics (where applicable)

How We Use Your Information

Your information is used to:

  • Respond to your enquiries
  • Provide information about our consultancy services
  • Communicate regarding potential or ongoing consultancy projects
  • Improve our website and services
  • Comply with legal or regulatory obligations

We will only use your information for the purposes for which it was provided.

Legal Basis for Processing

We process your personal information because:

  • You have requested information or contacted us.
  • It is necessary for our legitimate business interests.
  • We are required to comply with legal obligations.

Information Sharing

We do not sell, rent or trade your personal information.

Your information may only be shared with trusted service providers where necessary to operate our website or business, and only where appropriate safeguards are in place.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

While every reasonable effort is made to protect your information, no internet transmission can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to respond to enquiries, deliver consultancy services, comply with legal obligations or resolve disputes.

Cookies

This website may use cookies to improve your browsing experience and to understand how visitors use the site.

Where required, you will be asked for your consent before non-essential cookies are used.

Your Rights

Under UK GDPR you have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information where appropriate.
  • Request restriction of processing.
  • Object to certain processing activities.
  • Request a copy of your personal data.

If you wish to exercise any of these rights, please contact us using the details below.

Contact

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Ian MacIver

Email: ian@ianmaciver.com

Telephone: 07441 395208

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices. Any updates will be published on this page with a revised effective date.